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Our Awards

Green Tourism

The White Lion is a Green Hotel and has been awarded a Silver for it's Green policy. Green Tourism businesses are on a green journey, they have not reached perfection but they are focused on being sustainable, responsible and green. This is demonstrated through a three grading levels (Bronze, Silver and Gold).

Every two years we are visited and assessed by a qualified professional to ensure standards are maintained as follows:
•We are committed to sustainable tourism and minimising its damage to the environment
•We operate in accordance with all relevant legislation and regulations
•We meet standards of good practice across a range of sustainable development indicators
•We are committed to providing a good quality of service

There are three Green Tourism grading levels:
Bronze – Committed / Good
Typically has some ethical or green purchasing such as fair trade coffee and some local sourcing, has low energy lighting in most areas has good general recycling systems and promotes either local public transport or activities to do without the car such as walking and cycling. A green co-ordinator is working to reduce impacts in all key areas.

Silver – Progressive / Excellent
The business shares its values in going green to both staff and customers. With significant use of recycled products as well as recycling to close the loop. The business sources from ethical and local sources extensively and is working to green its whole supply chain. Energy and water efficiency are key issues with evidence of heating and lighting changes to be more efficient. Showers and taps are effective but not wasteful. Monitoring of resource use such as energy water and waste is helping to deliver significant changes.

Gold – Inspirational / Outstanding
The highest standards of sustainability are being achieved with a strong and broad ethos and excellent examples throughout. The latest technologies will be employed from LED lighting through to efficient boilers and even renewable technologies. The business has efficient control of resource use and can demonstrate effective monitoring with targets for savings. Green procurement will include sustainable fish/meat sources, a range of ethical products and working with local suppliers to provide fresh, local and even organic items . Changes in working practices are leading to significant benefits to the business, community and supply chain.

Tripadvisor Certificate of Excellence 2013 Winner

The Certificate of Excellence award is given to outstanding hospitality businesses that have received praise and recognition in reviews by TripAdvisor travelers. Winners of the award range from one-room bed and breakfasts to 6,000-room hotels, from bakeries to Michelin star restaurants and hidden attractions to world-renowned parks and museums.

One Rosette in the AA Restaurant Guide

The White Lion Hotel restaurant have achieved standards that stand out in their local area for preparing food with care, understanding and skill, using good quality ingredients.

EADT Anglian Business Awards 2010

TA Hotel Collection group of hotels, whose properties include the the Brudenell and the White Lion in Aldeburgh, the Thorpeness Hotel and the Swan in Lavenham, won the Medium/Large Business of the Year category, sponsored by NatWest, and then went on to claim the overall Business of the Year title, chosen from among the total of 14 category winners.

Best Customer Service Award 2012

Yes the exceptional team at the White Lion in Aldeburgh have once again walked away with another award win, this time for the Best Customer Service at the 2012 East Anglian Daily Times Suffolk Food and Drink Awards.

Opentable Diners' Choice Winner 2012

Voted by diners onto the 2012 OpenTable Diners’ Choice list, generated from the feedback that we receive from diners who book through OpenTable.

Suffolk Carbon Charter

The Suffolk Carbon Charter is an award recognising carbon reduction measures in Suffolk's small and medium businesses. The White Lion currently holds Bronze ih this award.

White Lion Team Excel at Staff Awards

We were all really pleased with our performance at the first ever TA Hotel Collection Staff Awards with no less than six stars from the White Lion staff. At a glittering, Oscar themed event at the Thorpeness Country Club our team received some fantastic recognition for all their hard work.
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  • White Lion Gift Vouchers